VS88 Privacy Policy — Your Information Is Completely Secure

VS88 is a trusted online gaming platform serving members in Bangladesh and around the world. We believe that every member's personal information is a valuable asset, and protecting it is our foremost responsibility.

This Privacy Policy applies to VS88's website, mobile application, and all digital services. By registering, logging in, or using any VS88 service, you are considered to have accepted this Privacy Policy.

This policy details what types of information vs88 collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties. It also clearly outlines your rights over your data.

VS88 collects two types of information from its members — information you provide directly, and information collected automatically. Each category is explained in detail below:

We only collect information that is necessary to provide our services. VS88 does not collect data beyond what is required.

VS88 uses the information it collects for the purposes listed below. Each purpose is backed by a legitimate legal basis, and we never use your data beyond what is stated here:

• Account Management: Your identity is verified for registration, login, and account security purposes.
• Financial Transaction Processing: Your payment information is used to securely process deposits and withdrawals.
• KYC Verification: Documents are verified to confirm each member's age and identity in accordance with international regulations.
• Customer Support: Your information is used to resolve issues and handle complaints.
• Fraud Prevention: To detect suspicious activity and comply with anti-money laundering policies.
• Personalized Experience: To recommend games and promotional offers tailored to your preferences.
• Legal Obligations: To meet regulatory and compliance requirements.

VS88's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain key features of the site to stop working.

VS88 never sells members' personal data. However, in certain specific situations, limited information may need to be shared with trusted third parties:

• Payment Providers: Information is shared with bKash, Nagad, Rocket, and other payment partners as needed to process transactions.
• KYC Partners: Document information is shared with identity verification providers solely for verification purposes.
• Government Authorities: Information may be disclosed in response to a court order, government investigation, or other legal obligation.
• Security Service Providers: Limited data may be shared with firms specializing in cybersecurity and fraud prevention.

Every third party is contractually bound to VS88's strict privacy agreements and may only use the information received for its designated purpose.

VS88 follows the highest industry standards to protect your data. Our security framework operates across multiple layers:

• 256-bit SSL Encryption: All data transmissions are encrypted using bank-grade SSL certificates.
• Firewall Protection: Multi-layered firewalls prevent unauthorized access.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Regular Security Audits: Our systems are regularly audited by independent security experts.
• Data Backup: Regular backups are stored on secure servers to ensure your data is never lost.
• Staff Training: All vs88 staff receive regular training on data protection.
• Incident Response: Members are notified within 72 hours of any security breach.

As a VS88 member, you have the following rights over your personal information. To exercise any of these rights, please contact our support team:

VS88 will respond to any rights request within 30 days of receipt. In certain cases — such as legal obligations — some rights may not be fully applicable.

Vs88 does not retain data beyond what is necessary. A specific retention period is defined for each type of information:

• Account Information: For the duration the account is active and 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction (as required by financial regulations).
• KYC Documents: For up to 5 years after account closure.
• Gaming History: For the duration of the active account and 2 years after closure.
• Cookie Data: Based on each cookie's set lifespan (from session cookies up to a maximum of 1 year).
• Support Contact: 2 years from the date the issue was resolved.

Once the retention period ends, data is securely deleted or anonymised so that you can no longer be identified.

VS88 is an 18+ platform. We strictly prohibit minors (under 18) from registering or using our services. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory at registration. Age is confirmed through the KYC process, and if a member is found to be a minor, their account is immediately closed and all associated data is deleted.

VS88 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following means:

• Advance notification will be sent to your registered email address.
• A pop-up notification will be displayed when you log in to the platform.
• A notice will be published on the website homepage.

You will be informed of the effective date and a summary of what has changed. Continued use of the platform after any update constitutes your acceptance of the revised policy.

This Privacy Policy was last updated January 2026Updated on.

For any privacy-related questions, requests, or complaints, please contact VS88's data protection team:

• Email: support@vs88.wine
• Live Chat: Directly from any page on the platform
• Duration: 24 hours a day, 7 days a week
• Response Time: Typically within 24–48 hours